Cancellation & Refund
If you have placed an order and wish to cancel it, you have to inform us before we process your order. Orders once processed from our side cannot be canceled and you have to accept your order at the time of delivery.
You can cancel your order by emailing us firstname.lastname@example.org Please note that you will need to include your order number that you wish to cancel in the subject bar of your email.
We will process your refund within 2-3 working days, after receipt of the product by us. Refund will be processed based on the mode of payment of the order as mentioned below.
It may take up to 7-10 working days for banks to process the refund and for the refund to reflect in your credit/debit card statement or net banking account. Please get in touch with your bank directly in case of any delays post confirmation of cancellation/refund.
Charges that will not be refunded include TDR and courier charges.
REPLACEMENT OR EXCHANGE OF PURCHASED ITEM
If the item is damaged/defective/wrong product received, you can contact us at email@example.com. Once we receive your return request, we will approve your request and share our address with you.